About the Company

Welcome to New Horizon Concierge

Founded in 2019 by Shenique and Joel England, New Horizon Concierge was born from a shared passion for hospitality, property management, and event excellence. With backgrounds in villa management, event coordination, and real estate, our founders combined their expertise to create a one-stop lifestyle concierge service that caters to all aspects of luxury property management, event planning, and personalized concierge services.

 

Shenique Richards-England

CEO & Property Manager
Hilton Hotel Sales, Villa Manager, and Events Coordinator

Joel England

Assistant CEO & Assistant Property Manager
REMAX Field Officer, Operations, and Hospitality Management

Our Story

After years in the hospitality and real estate industries, Shenique and Joel envisioned a service that would go beyond traditional property management. Shenique’s experience as an assistant villa manager and events coordinator, along with Joel’s background as a field officer with REMAX Realty Group, allowed them to build a business that not only meets but exceeds client expectations. Today, New Horizon Concierge provides seamless and dedicated support to villa owners, vacationers, and event planners alike.

Our Mission

We’re committed to enriching lives and creating purpose-filled, unforgettable experiences for our clients. At New Horizon Concierge, our mission is to provide quality services that deliver peace of mind, flexibility, and satisfaction in every interaction.

Core Values

Our business stands on these core values, ensuring every service we offer is delivered with integrity and excellence

Honesty

We maintain transparency and reliability in everything we do.

Respect

We value our clients and treat each property and event with utmost care.

Integrity

We operate ethically and responsibly, upholding our commitments.

Openness

We foster clear, open communication to understand your unique needs.

Opulence

We provide services that reflect luxury and elegance in every detail.

Zeal

We bring enthusiasm and dedication to each project, big or small.